Our warranty is good but you will probably never need it. We guarantee our products against defects in materials and workmanship. Please note that items that are damaged as a result of excessive or long-term usage are not considered to be faulty. We will assess and determine whether a defect is covered under warranty. If so, it is repaired or replaced.
All of our products have a 6 month warranty.
Our warranty covers items purchased directly from www.alienhockey.co.uk. If you have purchased your item from one of our official retail partners please contact them directly to arrange an exchange or refund.
AX & AT Sticks
All of our top of the range sticks come with a warranty. This covers manufacturing defects and breakages. Issues arising from excessive use or misuse are not covered under warranty. Due to the nature of performance orientated hockey sticks any warranty cases will be reviewed by the retailer on an individual basis.